Information on US Domestic Orders, Canada/Mexico Orders, and International Orders
Updates 12 July 2007

OVERVIEW: Thank you for visiting Leading Edge Research Group. We operate on very simple principles. When you send in your order for books and we have acquired the funds you send, we contact our printer and have your books freshly printed, especially for you.  Your books are printed/packed/shipped using your order money. We have no existing inventory or stock on hand. It is our creative way of having no stock but an infinite supply. When your books are ready in a couple of days, we pay for them, pick them up, transport them, pack them carefully and ship them to you via US Mail based on the information on your order form. We only accept cash or cash equivalents (money orders or checks made out to J. Grace ) in US Dollars. Orders with personal or company checks are put on hold until the instrument clears the bank, then the order is immediately processed. We only use US Mail for shipping. Book prices include basic book rate shipping (if you want Priority Shipping, 2-3 days, add $7 per book )and Delivery Confirmation Tracking (US Orders) or Air Mail (International Orders). Once your order is shipped, that ends our responsibility for the order. If you are ordering internationally, you are responsible for your customs duties, etc. 

We provide the best and most comprehensive research material on the planet, and we have complete descriptions and detailed information online and in the catalog about the books and what is in them, so there are no surprises. Since 1988, we have always had a no-returns policy. If you can't handle the material, or you think the information might be too much for you, don't order the books. For those who require further explanation of what we have discussed in this section, see below.

US Domestic Orders:                           

ORDERING INFO: Use the US Domestic Order Form provided. Print CLEARLY. Do NOT use cursive handwriting. If we can't read it, we can't process it. Make sure all necessary address information is included on your order form. Include your telephone or contact number and/or email address for advisory purposes. All information, of course, remains confidential. Since 1988, we have never given anyone's information out to anyone else. Do not attempt to order items that are not on the order form or in the book catalog. Incorrect orders will not be processed, but will be returned to the sender. be sure to include your payment with your order. Orders received without payment will be placed on hold for 7 days. If payment is not received within 7 days, the order will be destroyed and must be resubmitted. Email address must be included on the order form if membership in the Leading Edge Journal Online payment is included, so we can send you pertinent information on how to gain access for your account.

PAYMENT INFO:  We have never indulged the credit card system. We only accept cash or cash equivalents (money orders or checks made out to J. Grace ) in US Dollars. Customers including cash should simply make sure that envelopes are opaque, sufficient paper is used to obscure viewing the presence of cash, or color of paper precludes discernment of contents in that regard. NOTE: Since 1988, so far, we have never had anyone's cash go missing in the US Domestic mail. Use common sense when packaging your order. All orders accompanied by personal or company checks are put on hold until the check clears, in order to avoid potential problems. All orders accompanied by cash, money orders or cashiers (bank) checks are processed immediately. We do not use PayPal or other similar methods of transfer. No exceptions.

SHIPPING/HANDLING INFO: Book price includes US Postal Delivery Confirmation service and Book Rate (Media Mail) postage. Average delivery within 7-10 days, depending on location. Add $7 per book to send Priority Mail rate, average delivery 2-3 days after mailing. Since Media Mail to Alaska, Hawaii and Puerto Rico takes even longer than 7-10 days, customers in those locations should add on $7 per book to convert shipping to Priority Mail. US Customers from Guam and American Samoa should also include Priority Shipping in their order for the same reason. See other advisories on the Order Form. Once your order is shipped, that ends our responsibility for the order. We will NOT use FedEx, UPS, DHL or other methods of shipping. Period. No exceptions.

ORDER TRACKING: You may give us your email address and request that we send you the US Postal Delivery Confirmation number so you may track your order, if desired. Let us know. If you don't specifically request it, we won't send it to you and will just use it for our own purposes.

Canada/Mexico Orders:

ORDERING INFO: Use the Canada/Mexico Order Form provided. Print CLEARLY. Do NOT use cursive handwriting. If we can't read it, we can't process it. Make sure all necessary address information is included on your order form. Include your telephone or contact number and/or email address for advisory purposes. All information, of course, remains confidential. Since 1988, we have never given anyone's information out to anyone else. Do not attempt to order items that are not on the order form or in the book catalog. Incorrect orders will not be processed, but will be returned to the sender. Orders received without payment will be placed on hold for 7 days. If payment is not received within 7 days, the order will be destroyed and must be resubmitted. Email address must be included on the order form if membership in the Leading Edge Journal Online payment is included, so we can send you pertinent information on how to gain access for your account.

PAYMENT INFO:  We have never indulged the credit card system. We only accept cash or cash equivalents (money orders made out to J. Grace in US Dollars. Do not attempt to pay us in non-US currency. Your order will be returned to you. Customers including US Dollars cash should simply make sure that envelopes are opaque, sufficient paper is used to obscure viewing the presence of cash, or color of paper precludes discernment of contents in that regard. Use common sense.

Generally, ALL PAYMENTS MUST COME THROUGH THE MAIL.

CANADA: Acceptable forms of Payment - (We do not use PayPal or other similar methods of transfer. No exceptions)

MEXICO: Acceptable forms of Payment -

SHIPPING/HANDLING INFO: Book price includes Air Mail postage shipping, handling, and packing costs.  Average delivery within 7-10 days, depending on location. See other advisories on the Order Form. Once your order is shipped, that ends our responsibility for the order. We will NOT use FedEx, UPS, DHL or other methods of shipping. Period. No exceptions.

CUSTOMS FORM: You may give us your email address and request that we send you the US Customs Form number if desired. Let us know. If you don't specifically request it, we won't send it to you . The customer is responsible for all customs duties and requirements.

International Orders: 

ORDERING INFO: Use the International Order Form provided. Print CLEARLY. Do NOT use cursive handwriting. If we can't read it, we can't process it. Make sure all necessary address information is included on your order form. Include your telephone or contact number and/or email address for advisory purposes. All information, of course, remains confidential. Since 1988, we have never given anyone's information out to anyone else. Do not attempt to order items that are not on the order form or in the book catalog. Incorrect orders will not be processed, but will be returned to the sender. Orders received without payment will be placed on hold for 7 days. If payment is not received within 7 days, the order will be destroyed and must be resubmitted. Email address must be included on the order form if membership in the Leading Edge Journal Online payment is included, so we can send you pertinent information on how to gain access for your account.

INTERNATIONAL PAYMENT INFO:  We have never indulged the credit card system. We only accept US Dollars cash or cash equivalents (international or postal or bank money orders in US Dollars made out to J. Grace). Customers including USD cash should simply make sure that envelopes are opaque, sufficient paper is used to obscure viewing the presence of cash, or color of paper precludes discernment of contents in that regard. Use common sense when packaging your order.  We do not use PayPal or other similar methods of transfer. No exceptions. DO NOT attempt to send us Non-US Currencies. We do not accept direct account transfers.

Generally, ALL PAYMENTS MUST COME THROUGH THE MAIL.

Netherlands: It appears people are "not allowed" to send cash since the Dutch Post Office was officially taken over by TNT. Envelopes are now routinely x-rayed and cash confiscated. (Note from customer 6/13/07)

Examples of Acceptable Forms of Payment Received: (other than USD Cash)

SHIPPING/HANDLING INFO: Book price includes Air Mail postage shipping, handling, and packing costs. Average delivery generally within 7-10 days, depending on location. See other advisories on the Order Form. Once your order shipped, that ends our responsibility for the order. We will NOT use FedEx, UPS, DHL or other methods of shipping. Period. No exceptions.

CUSTOMS: You may give us your email address and request that we send you the US Customs form number, if desired. Let us know. If you don't specifically request it, we won't send it to you. The customer is responsible for all customs duties and requirements.